Hoover® ONEPWR™ FloorMate Jet™ 2-Year Preferred Limited Warranty
Each Hoover® ONEPWR™ FloorMate JET™ hard floor cleaner purchased through the exclusive television-only offer comes with Hoover's two-year Preferred Limited Warranty.
The two-year Preferred Limited Warranty is only available to customers who purchase the Hoover® ONEPWR™ FloorMate JET™, Model BH55230TV1-9, through the exclusive television offer.
Customers who purchase the Hoover® ONEPWR™ FloorMate JET™, Model BH55230TV1-9 through the special TV offer will receive the benefits of the Preferred Limited Warranty for 2 years from the date of original purchase from Hoover.
The exclusive benefits of the Preferred Limited Warranty do not apply to any batteries and include:
Dedicated phone line: 800-406-2005
- Fast response customer service
- Consumer care specialized team for questions, tips, and troubleshooting
Free shipping / Free Returns on covered warranty replacements
- Customer receives free shipping labels via email
- Immediate Item replacement (usually ships within 2-3 business days)
- Hoover does not have to receive old unit before shipping new unit
TWO YEAR PREFERRED LIMITED WARRANTY FOR HOOVER® ONEPWR™ FloorMate JET™, Model BH55230TV1-9 (DOMESTIC USE) (Replaces Standard Limited Warranty)
WHAT THE PREFERRED LIMITED WARRANTY COVERS: Upon original purchase from Hoover, this limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Hoover”) applies only to each HOOVER® ONEPWR™ FloorMate JET™, Model BH55230TV1-9 purchased in the U.S. (including its territories and possessions) or Canada through the special television offer. When used and maintained in normal household use and in accordance with the Owner's Guide, your Hoover® product is warranted against original defects in material and workmanship for two (2) years from the date of the original date of purchase, as determined by the original proof of purchase. This Preferred Limited Warranty does not cover any batteries, whether or not they were included with your product. Those batteries are covered by the warranty that accompanied them, if any, upon purchase.
If Hoover determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion, ship you a replacement product, free of charge, subject to availability; provide a similar product of equal or greater value; provide a store credit (if applicable); or provide a refund of the actual purchase price at the time of the original purchase, as reflected on the original sales receipt. Replacements may be new, refurbished, lightly used, or remanufactured, in Hoover's sole discretion.
WHO THIS PREFERRED LIMITED WARRANTY COVERS: This Preferred Limited Warranty extends only to the original retail purchaser, with original proof of purchase from Hoover.
HOW TO MAKE A WARRANTY CLAIM: If your product is not as warranted, contact the Preferred Limited Warranty support line, which may be found by calling 800-406-2005. A customer service representative will assist in determining whether there is a covered warranty claim. If Hoover determines there is a covered warranty claim, we reserve the right to place a hold on your method of payment while we ship you a replacement and confirm whether there is a covered warranty claim (customers who do not want a hold placed on their card may opt to send their product to Hoover prior to receiving a replacement product). Before calling, please have available the proof of purchase and model number for the warranted product. Any coverage under this warranty is subject to Hoover's determination that there is a covered warranty claim, proof of original purchase, and Hoover's receipt of the product covered under this preferred limited warranty.
WHAT THIS PREFERRED LIMITED WARRANTY DOES NOT COVER: This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner's acts or omissions, service of this product by other than Hoover or a Hoover authorized service provider (if applicable), or other acts beyond the control of Hoover. This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Any shipping paid for by Hoover includes only a prepaid shipping label, which may be provided by email, and no other pick-up, delivery, transportation, or house calls are covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified; repairs made necessary by normal wear; or the use of parts or accessories which are either incompatible with the Hoover product or adversely affect its operation, performance, or durability. Normal wear items that are not covered under this warranty include, but are not limited to, (if applicable) belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps. This preferred limited warranty does not cover or affect any batteries, which may be covered by the original warranty that accompanied them.
Call the dedicated Preferred Limited Warranty support line for information on how to ship this product, free of charge (free shipping not available for batteries). This warranty does not apply to products purchased outside the United States, a U.S. Military Exchange, or Canada.
OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The warranty period will not be extended by any replacement provided under this warranty.
THIS WARRANTY, IF ACTIVATED DURING THE STANDARD WARRANTY PERIOD, IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. HOOVER'S LIABILITY FOR DAMAGES TO YOU FOR ANY COSTS WHATSOEVER ARISING OUT OF THIS STATEMENT OF LIMITED WARRANTY SHALL BE LIMITED TO THE AMOUNT PAID FOR THIS PRODUCT AT THE TIME OF ORIGINAL PURCHASE AND HOOVER SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
This 2-Year Preferred Limited Warranty does not extend, and is not in addition to, the standard product warranty, but replaces it. The standard limited warranty that accompanies your product is void and is replaced in full by this 2-year, Preferred Limited Warranty. This Preferred Limited Warranty is the sole warranty for this product.
This warranty does not cover, and does not impact the warranty applicable to, any batteries, whether or not they were included with the product.